UK1

International E-Commerce Shipping Guide from Singapore to the United Kingdom

Welcome to our complete guide on growing your cross-border e-commerce business in the United Kingdom!

In this guide, we will cover key topics crucial for your success in the UK market. Join us on this insightful journey as we provide you with the insights and resources you need to excel in this exciting and lucrative environment.

Group 10739
Max weight: 30kg
Group 10736
Tracking: End-to-end
Group 10738
Delivery aim: 5-8 working days*
*End-to-end delivery for major metro areas

United Kingdom Market Overview

UNITED KINGDOM

Expanding your business into the United Kingdom offers unparalleled advantages. As one of the world’s top business hubs, the UK provides an ideal location for investors, particularly those outside the EU, due to its proximity to Europe. It also serves as a strategic gateway to the European market, which boasts over 500 million consumers across 27 countries.

The UK also secured a free trade agreement with Singapore, ensuring a stable and predictable trading environment for businesses between the two countries. This agreement allows Singapore-based businesses to enjoy tariff elimination for goods trade and reduced non-tariff barriers. For more information on the UKSFTA and how to reap its benefits, please reach out to the Singapore Business Federation (fta@sbf.gov.sg).

Source: Worldometer UK | Data Reportal | Statista | UK Trade & Investment | Enterprise Singapore

E-Commerce Market Insights

The United Kingdom is the third-largest e-commerce market in the world, behind China and the United States. By 2029, e-commerce revenue is expected to reach USD 188.80 billion, growing at an impressive annual rate of 6.97%.

Source: Statista

 

Factors Driving the E-Commerce Consumption and Growth in the United Kingdom

Better Prices & Greater Selection Online

More consumers are shopping online to find the best deals, driving a surge in online spending. The internet has become the primary place for shoppers to search for everything from fashion and beauty products to electronics and home goods.

Source: ITA

woman-using-phone-and-laptop-ecommerce-shopping-online

The Rise of Click & Collect

A key driver of e-commerce growth in the UK is the change in consumer shopping habits. According to ITA, many shoppers now visit physical stores to inspect products in person and assess quality, then return online later to purchase for a better price or added convenience. This trend underscores the increasing influence of the Internet on final buying decisions.

pexels-cottonbro-5076516 (1)

Online Payments with Credit Cards

Credit card payments are now common in many countries, including the United Kingdom. A majority of online businesses accept credit or debit card payments, with Visa and MasterCard being the most widely recognized and used.

 

Source: ITA

 

DE_Blog_Payment-trends (1)

Subscription E-Commerce on the Rise

According to Anchanto, in recent years, the subscription model has gained significant popularity in the UK, especially within the e-commerce retail sector, driving growth in the industry. This model enables customers to pay a recurring fee to receive regular deliveries of specific products, such as medications, groceries, or household essentials.

pexels-ron-lach-7801874 (1)

 

Top E-Commerce Categories Segmentation by Popularity

According to Statista, the most popular online shopping categories for B2C e-commerce in the United Kingdom are:

UK

 

Popular Online Shopping Platforms in the United Kingdom

In the United Kingdom, online marketplaces dominate as the preferred shopping platforms, with Amazon as the market leader. According to SEMrush, here are the top 5 shopping platforms in the UK:

  1. Amazon.co.uk
  2. Ebay.co.uk
  3. Hotukdeals.com
  4. Argos.co.uk
  5. Etsy.com

 

Important Sales Season in the United Kingdom

The last few months of the year are traditionally the busiest for retailers worldwide, a time often called the “golden quarter” due to the rush of orders. To make the most of this peak period, online retailers must ensure smooth and timely order fulfillment. Here’s a rundown of the key shopping seasons in the UK that every retailer should be aware of:

    • New Year’s – January 1
    • Valentine’s Day – February 14
    • International Women’s Day – March 8
    • Saint Patrick’s Day – March 17
    • Easter – the first Sunday after the Paschal Full Moon, usually a wave of spring sales.
    • Mother’s Day – March 27
    • Singles’ Day – November 11
    • Black Friday – the Friday after Thanksgiving
    • Cyber Monday – the Monday following Black Friday, usually late November. 
    • Christmas – weeks leading up to Christmas Day.
    • Boxing Day – December 26
    • Sometimes royal events also encourage shopping.

    Source: PayPal | Statista

 

New call-to-action

United Kingdom Shipping Information for E-Commerce Business

Familiarizing yourself with the UK's customs regulations is crucial for ensuring your shipments pass through smoothly. Keep reading to learn more about UK's customs rules and how they can impact your deliveries!

Customs Regulations Overview in the United Kingdom

UK Final

When expanding your business into the UK, understanding the country's customs regulations is essential for a smooth import process. Her Majesty’s Revenue and Customs (HMRC) sets the de minimis threshold for imports at £135. So, if your shipment’s value is under £135 and not subject to excise tax or duties, you won’t face import duties. However, if the value exceeds £135, import duties will apply based on the specific product category. It’s important to note that goods subject to excise duties or taxes are not eligible for the de minimis exemption, regardless of their value.

In addition, the UK applies a standard VAT rate of 20%, though some goods may be exempt. To learn more about VAT exemptions and rates, visit the UK Government official website.

 

Required Customs Documents

Before importing into the UK, you must obtain an EORI (Economic Operators Registration and Identification) number from HMRC. You’ll also need to submit an import declaration through either the Customs Handling of Import and Export Freight (CHIEF) system or the updated Customs Declaration Service (CDS). For a more detailed guide, be sure to check out the UK Government’s website on how to import into the UK.

There are also a few customs documents that you need to prepare before importing goods into the UK:

1. Commercial Invoice

The commercial invoice is usually used to determine the true value of goods when assessing customs duties.

2. Packing List

A packing list is a document that confirms the items detailed in the commercial invoice, along with information about how the shipment is packed. It typically includes details such as the invoice number, shipment date, shipping method, carrier, package type, and other pertinent information.

3. Bill of Lading or Airway Bill

Depending on the mode of transport, you will need to either provide an airway bill for air and ground shipment, or a bill of lading for sea, train, and truck shipments.

4. Certificate of Origin (COO)

The COO is generally used to confirm the country where the products in an export shipment were manufactured, processed, or produced. It usually contains information such as:

  • Description of the goods
  • Country of origin
  • Exporter information
  • Signature and stamp of the issuing authority

5. Insurance Certificate

The insurance certificate demonstrates that your shipment is covered against possible loss or damage while in transit. While it may not always be mandatory, it’s crucial for safeguarding your investment and ensuring any claims can be handled smoothly.

6. Importer's EORI Number

All businesses importing goods into the UK are required to have an EORI number. Customs authorities use this number to track and manage your shipments. Make sure to include your EORI number on all necessary documentation.

7. Dangerous Goods Declaration (DGD)

If your shipment consists of dangerous goods, you need to fill up a form to declare.

8. Import/Export License

You need to obtain an EORI as mentioned earlier on this page. To find out more, please visit the guide on how to import goods into the UK.

9. IPAFFS Health Certificate

The IPAFFS Health Certificate is required to approve specific goods from EU and non-EU countries. The following products must be notified in advance through the IPAFFS:

  • Live animals
  • Germinal products
  • Animal by-products
  • High-risk food and feed not of animal origin (HRFNAO)
  • Products of animal origin (POAO)
  • Composite food products
  • Plants and plant products

For more information about the IPAFFS, including how to register, see the government's website here.

Restricted and Prohibited Goods

Below is a list of items that are not allowed to be imported into the United Kingdom or require a special import license.

Restricted Items List

Below is a list of items that are restricted from import to the UK. If your shipments contain items from the following categories, you may need to acquire special licenses or it may be refused entry into the UK.

To import ammunition, explosives, or firearms, you must obtain a special license.

Certain food items and plants are restricted from being imported if they are not free of pests and diseases, are not intended for personal use, or were not grown within the EU.

Importing products derived from endangered animals or plants is restricted. 

 
Prohibited Items List

The following list is strictly not allowed to be imported into the UK. 

  • Controlled drugs
  • Offensive weapons. E.g., flick knives
  • Self-defence sprays. E.g., pepper spray and CS gas
  • Endangered animal and plant species
  • Rough diamonds
  • Indecent and obscene materials. E.g., books, magazines, films and DVDs
  • Personal imports of meat and dairy products from most non-EU countries

Source: ITA

Asendia_business_woman_Italy_AFB

How to Ship to the United Kingdom from Singapore

Shipping Process from Singapore to the United Kingdom

Here’s a brief overview of the shipping process from Singapore to the UK to help you better visualize and understand each step of the shipping process.

SG to UK

Here's how our shipping process typically works if you decided to ship to the UK with Asendia:
  1. Print the shipping label and obtain the manifest from Asendia's system
  2. Parcel is processed for export
  3. Parcel is exported to UK destination
  4. Customs clearance
  5. Last-mile delivery to shopper

 

Mask Group 10420@2x

Introduction to e-PAQ Select International Shipping Solution

Our e-PAQ Select is an international parcel delivery solution designed specially for online retailers like you, helping you reach customers globally.

Why e-PAQ Select is the best solution for your international shipping needs to the United Kingdom:
  • Delivery service available from Monday to Saturday.
  • Delivery Duty Paid (DDP) available.
  • End-to-end parcel tracking available for visibility.
  • Shipment coverage to the entire of United Kingdom.
  • Re-delivery attempts available (first attempt and up to 2 re-delivery attempts).
  • End-to-end delivery SLA: 5-8 working days*
  • Dimweight limit:
    • Mailbox up to 1kg: max 23cm x 35cm x 3cm
    • Up to 15kg: max length 120cm
    • Max volume 245cm
    • Up to 30kg: max length <180cm; max girth 2.4m; Length + girth <4.2m
  • Standard liabilities of up to SGD100.

*For major metro areas only.

 

Benefits of shipping your parcel with Asendia from Singapore to the United Kingdom

Our e-PAQ Select offers a range of benefits designed to streamline your shipping process and enhance your overall efficiency. Here are the advantages you can enjoy when you ship with Asendia:

tick-icon
Group 10920@2x
Seamless Delivery
Enjoy end-to-end delivery from Singapore to United Kingdom.
tick-icon
Group 10882
Cost Effectiveness
Simplified pricing without fuel surcharge and blended rate card.
tick-icon
Single Parcel-svg-edited-1
Shipping Efficiency
Maximize shipping efficiency with our favorable volumetric dim factor.
tick-icon
Single Parcel-svg-edited-1
Flexible Clearance
To support wider range of commodity for your business.
tick-icon
Delivery Confirmed (1)
Delivery Excellence
Tap onto our most experienced and economic local delivery partner(s) with excellent delivery quality.
tick-icon
Returns Management-svg-edited-1
Undeliverables Handling
Efficient resolution of shipments that cannot be delivered.
 
Ready to reach customers in the UK?

Get in touch with us at info.sg@asendia.com or click the button below to find out more!